Skip to main content
GET
campaigns
/
outbound
/
logs
/
{id}
Get Campaign logs
curl --request GET \
  --url https://api.getmalakai.com/campaigns/outbound/logs/{id} \
  --header 'Authorization: <authorization>' \
  --header 'x-access-token: <x-access-token>'
{
   "responseCode": 2000,
   "message": "Campaign logs fetched successfully",
   "data": {
      "analytics": {
         "Total Contacts": 1,
         "Completion": 100,
         "Answered": 1,
         "Not Answered": 0,
         "Total Conversations": 33
      },
      "logs": [
         {
            "id": "cfebaae0-b30f-4124-a0ef-1a4ff68e1ccc",
            "user_id": "**********",
            "contact_name": "John Doe",
            "contact_number": [
               "+1234567890"
            ],
            "contact_email": "hidden@example.com",
            "tags": [
               "tag1"
            ],
            "created_at": "2024-11-21T10:50:47.409Z",
            "updated_at": "2024-11-21T10:50:47.409Z",
            "name": "John Doe",
            "email": "hidden@example.com",
            "status": "completed",
            "address": "Hidden Address",
            "analysis": "[{\"question\": \"did the human answer ?\", \"answer\": \"no\"}]",
            "call_sid": "***********************",
            "sentiment": "neutral",
            "contact_id": "**********",
            "session_id": "**********",
            "call_summary": "The user was unable to provide any information related to the original request about speaking with a cybersecurity engineer or specialist. The conversation ended with the AI assistant politely acknowledging the user's situation and wishing them a great day.",
            "call_duration": 33,
            "goal_achieved": "no",
            "recording_url": "https://api.twilio.com/2010-04-01/Accounts/AC********************/Recordings/RE********************",
            "transcript": {
               "conversation": [
                  {
                     "role": "user",
                     "content": "---"
                  },
                  {
                     "role": "assistant",
                     "content": "Hello, this is [Your Company Name] calling to inquire about your cybersecurity personnel. Is there a cybersecurity engineer or specialist available that I could speak with?"
                  },
                  {
                     "role": "user",
                     "content": "The numbers are hidden. Please don't hang up and hold on a moment."
                  },
                  {
                     "role": "assistant",
                     "content": "I understand. Thank you for your time, and I hope you have a great day!"
                  },
                  {
                     "role": "user",
                     "content": "ok"
                  },
                  {
                     "role": "assistant",
                     "content": "Alright, here it is: \"Goodbye!\""
                  }
               ],
               "recording_url": "https://malakai-audio-files.s3.us-east-1.amazonaws.com/hidden.mp3"
            }
         }
      ]
   }
}

​
Headers

​
Authorization
string
required
Your API key for authentication. Prefix with Bearer .
​
x-access-token
string
required
Your access token for authentication.

​
Response

​
data
object
The main response object containing analytics and logs.
​
data.analytics
object
An object containing overall analytics for the campaign logs.
​
data.analytics.Total Contacts
number
Total number of contacts involved in the campaign.
​
data.analytics.Completion
number
Percentage of completion for the campaign.
​
data.analytics.Answered
number
Number of answered calls.
​
data.analytics.Not Answered
number
Number of calls not answered.
​
data.analytics.Total Conversations
number
Total number of conversations in the campaign.
​
data.logs
object[]
Array of log objects for each contact in the campaign.
​
data.logs.id
string
Unique identifier for the log entry.
​
data.logs.user_id
string
User identifier associated with the log.
​
data.logs.contact_name
string
Name of the contact.
​
data.logs.contact_number
string[]
Array of contact phone numbers.
​
data.logs.contact_email
string
Email address of the contact.
​
data.logs.tags
string[]
Array of tags associated with the contact.
​
data.logs.created_at
string
Timestamp when the log was created (ISO format).
​
data.logs.updated_at
string
Timestamp when the log was last updated (ISO format).
​
data.logs.name
string
Name of the contact (duplicate of contact_name).
​
data.logs.email
string
Email address of the contact (duplicate of contact_email).
​
data.logs.status
string
Status of the campaign log (e.g., completed).
​
data.logs.address
string
Address of the contact.
​
data.logs.analysis
string
JSON string containing analysis data.
​
data.logs.call_sid
string
Identifier for the call session.
​
data.logs.sentiment
string
Sentiment analysis result for the call.
​
data.logs.contact_id
string
Identifier for the contact.
​
data.logs.session_id
string
Identifier for the session.
​
data.logs.call_summary
string
Summary of the call conversation.
​
data.logs.call_duration
number
Duration of the call in seconds.
​
data.logs.goal_achieved
string
Indicates if the campaign goal was achieved (“yes” or “no”).
​
data.logs.recording_url
string
URL to the call recording.
​
data.logs.transcript
object
Object containing the transcript and recording URL.
​
data.logs.transcript.conversation
object[]
Array of conversation objects with role and content.
​
data.logs.transcript.conversation.role
string
Role in the conversation (user or assistant).
​
data.logs.transcript.conversation.content
string
Content of the conversation message.
​
data.logs.transcript.recording_url
string
URL to the transcript audio file.
{
   "responseCode": 2000,
   "message": "Campaign logs fetched successfully",
   "data": {
      "analytics": {
         "Total Contacts": 1,
         "Completion": 100,
         "Answered": 1,
         "Not Answered": 0,
         "Total Conversations": 33
      },
      "logs": [
         {
            "id": "cfebaae0-b30f-4124-a0ef-1a4ff68e1ccc",
            "user_id": "**********",
            "contact_name": "John Doe",
            "contact_number": [
               "+1234567890"
            ],
            "contact_email": "hidden@example.com",
            "tags": [
               "tag1"
            ],
            "created_at": "2024-11-21T10:50:47.409Z",
            "updated_at": "2024-11-21T10:50:47.409Z",
            "name": "John Doe",
            "email": "hidden@example.com",
            "status": "completed",
            "address": "Hidden Address",
            "analysis": "[{\"question\": \"did the human answer ?\", \"answer\": \"no\"}]",
            "call_sid": "***********************",
            "sentiment": "neutral",
            "contact_id": "**********",
            "session_id": "**********",
            "call_summary": "The user was unable to provide any information related to the original request about speaking with a cybersecurity engineer or specialist. The conversation ended with the AI assistant politely acknowledging the user's situation and wishing them a great day.",
            "call_duration": 33,
            "goal_achieved": "no",
            "recording_url": "https://api.twilio.com/2010-04-01/Accounts/AC********************/Recordings/RE********************",
            "transcript": {
               "conversation": [
                  {
                     "role": "user",
                     "content": "---"
                  },
                  {
                     "role": "assistant",
                     "content": "Hello, this is [Your Company Name] calling to inquire about your cybersecurity personnel. Is there a cybersecurity engineer or specialist available that I could speak with?"
                  },
                  {
                     "role": "user",
                     "content": "The numbers are hidden. Please don't hang up and hold on a moment."
                  },
                  {
                     "role": "assistant",
                     "content": "I understand. Thank you for your time, and I hope you have a great day!"
                  },
                  {
                     "role": "user",
                     "content": "ok"
                  },
                  {
                     "role": "assistant",
                     "content": "Alright, here it is: \"Goodbye!\""
                  }
               ],
               "recording_url": "https://malakai-audio-files.s3.us-east-1.amazonaws.com/hidden.mp3"
            }
         }
      ]
   }
}